Accommodation - Shared Staff
Contract duration - 7 months
Description
Accommodation - Shared Staff
Contract duration - 7 months
Main Function
In line with MSC Cruises policies and procedures and under the supervision of the Spa
manager, the Hairdresser/Barber is responsible for receiving Guests with a warm
disposition.
Advising and providing tailored services for our guests in order to achieve the highest
level of guest satisfaction and revenue.
Qualifications
Diploma from a National college with a minimum of 2 years education
Strong PC Skills using Microsoft applications such as Word and Excel
Basic knowledge of Microsoft Outlook or equivalent mail client application
Qualified in all aspects of Ladies Hairdressing
Hold a men's cutting and barber certificate
Certificates
National Seaman's Book
Basic Safety Training Certificate including Swimming & Rowing
Security Awareness Training for all seafarers
Training of Passenger Ship Personnel
Medical certificate including Mental Health and Drug & Alcohol Test
Vaccination certificates (Covid-19, Yellow fever, MMRV)
MAIN RESPONSIBILITIES
The Hairdresser/Barber is responsible for increasing revenue by actively promoting all
ship's hair treatments, services and products to guests
Handles all guests' questions or concerns in a professional and courteous manner
Responsible for maintaining schedules as well as for the maintenance of the
hairdressing equipment and facilities
Deals with complaints in a polite and professional manner and makes sure that guests
are satisfied with the new look of their hair and the level of services rendered
Prepares and controls the set-ups in the salon
Professional and successful execution of the offered hairdressing services, expert
advice and sales
