Description
The Bar Waiter/Waitress is responsible for serving beverages in an assigned bar , in full compliance with company sanitation standards, and providing an enjoyable environment for Guests.
Qualifications
Previous experience in a similar position in an International Cruise Company, or in a busy 5-star hotel/resort with an international bar list.
Food Safety/HACCP certificate required.
Basic knowledge on food safety.
Proven ability to work under pressure and keep a harmonious and productive team environment.
Demonstrated understanding and practical knowledge of Food Safety as defined in Company sanitation standards.
Demonstrated skills in one-on-one communications with Guests.
Adhere to specific scheduled work hours yet be flexible if circumstances require it.
Tactful and diplomatic in crisis and problem handling.
Fluent in written and spoken English. Any additional European language is considered an advantage.
Explora Fleet English Level: B2.
MAIN RESPONSIBILITIES
Provides courteous, quick, and professional service with a smile at all times suggesting and serving alcoholic and non-alcoholic beverages at various beverage outlets throughout the cruise ship.
Takes the orders from the guests, relays them to the Bartender and then makes sure that the beverages are served in a proper glassware with a proper garnish.
Suggests drinks to guests applying up selling and suggestive selling techniques thus increasing beverage products revenue for the company.
Complies with Explora Journeys standard procedures relating to cleanliness, set-ups and service standards.
Ensures all bar tables and chairs are clean before and after Guests arrive and leave.
Knows all beverages, mixed drinks and other bar items specified in the bar list including good understanding of wines.
Correctly apply the food safety procedures and food quality requirements related to all processes.
Report any issue that needs attention to the Bartender.
Ensure compliance with the company alcohol policy.
